Customer Service Online Booty Call Information | Customer Support Guide

Customer Support Guide

Customer Service Online Booty Call Section


   

Customer Service Online Booty Call Navigation

Tell A Friend about us

List of Customer-Support Articles
Sitemap



Social bookmarking
You like it? Share it!
socialize it

Newsletter

Subscribe to our newsletter AND receive our exclusive Special Report on Customer-Support
Email:
First Name:


Main Customer Service Online Booty Call sponsors


  

 

Welcome to Customer Support Guide

   

Customer Service Online Booty Call Article

Thumbnail exampleTo bookmark this article for further reading, click here.

Lessoms Learned from HP Online Customer Support

from: Internet Exposed Files

The HP Online Customer support provides one of the best services in the world of computer technology. HP is one of the high technology companies which supply customer support online. A study was made to evaluate and was conducted from a customer’s perspective online and the HP Online Customer Support received good ratings.

The customers find that there has been an improvement in site simplicity, which implies that the general usability of the site has been made easier. But above all the technical support for customers given by HP has also been commendable. Since technology costs have gone down and site usability is going up, customer support is one of the biggest purchasing considerations for HP.

Customer support sections in HP are formatted around specific home pages for each product. It is important to provide cost effective support to customers. The support sections of the website provide manuals, information and drivers. Like many other companies HP provides user manuals in varying formats, and there are specific to products including FAQs and updated drivers links.

A wide range of varying navigation methods are provided on the online customer support site. Even disadvantaged users like those who have poor eyesight can get better customer support on the HP website. The HP site is technically well architected to provide additional customer support.

User forums provide ample support to customers, as HP invests in updating and monitoring such forums. Online chat is a common mode of communication and it has begun challenging e-mail as the dialog of preference for the website. Most of the e-mail questions are answered helpfully in a time span of 24 hours, and sometimes real-time chat is also possible.

As HP is a high-technology company, there lesser sophisticated users logged in and asking for support for which the company provides a “how to” information as well. Unfortunately, technical customers are well taken care of on the HP website, whereas the newer or less technical customer is supported less. But there is a feedback option which is obviously being monitored to help improve customer support especially for the general public.

Of course there are customers who have been loyal to HP for years, but feel that their invaluable customer support is dwindling and should be revived again. HP online customer support is considered better than many other similar companies, but it still needs to be improved by giving fair treatment to its customers, whether they have a technical or non-technical background.





 

Customer Service Online Booty Call News

Retail's New Battleground: The I Want What I Want When I Want It Generation - Forbes


Retail's New Battleground: The I Want What I Want When I Want It Generation
Forbes
Dr. Kit Yarrow identifies this mentality as “IWWIWWIWI (I want what I want when it want it)” in her book, Decoding the New Consumer Mind. IWWIWWIWI demands unsurpassed levels of responsiveness by marketers. Meeting this level of customer service does ...

Read more...


What the Fitness Pros at CosmoBody Wear to Work Out - Racked National


Racked National

What the Fitness Pros at CosmoBody Wear to Work Out
Racked National
I worked at a catering hall called the Crest Hollow Country Club in Long Island, sweeping floors and waiting tables, so I was able to learn about customer service at a young age. I pride myself on that. I was taught well. If you didn't work in fitness ...

Read more...


Blowfly's Tour Diary: Crisis, Aftermath, and Hanging With Nardwuar and 2 Live ... - Miami New Times (blog)


Miami New Times (blog)

Blowfly's Tour Diary: Crisis, Aftermath, and Hanging With Nardwuar and 2 Live ...
Miami New Times (blog)
I call downstairs and ask for a 4:30 AM wakeup call for our 7 am flight to Seattle. I pass out, and then wake ... After waiting in United Airline's "customer service" line for 20 minutes, I wake up enough to remember that I am a seasoned world traveler ...

Read more...


Texans and Giants in familiar territory early - Monitor


Texans and Giants in familiar territory early
Monitor
The four-year veteran was out of the NFL last season and spent the year in Florida begging for money before eventually getting a job building tiki huts to support his son and girlfriend. He has one catch for 29 yards this season and has been the team's ...

and more »

Read more...


Weaver helps Angels to 8-5 win over Rangers - Monitor


Weaver helps Angels to 8-5 win over Rangers
Monitor
David Freese added a three-run homer in support of Weaver (18-8), who was charged with three runs and five hits in seven-plus innings. He left with an 8-1 lead before the Rangers rallied with four in the eighth. Huston Street pitched a perfect ninth ...

and more »

Read more...